Frequently Asked Questions.
Everything You Need To Know.
Explore technical specifications, data coverage, verifiable AI reasoning, multi-currency accounting, and billing details across the Stocky terminal.
What market data and global exchanges does Stocky cover?
Stocky indexes 90,000+ symbols across 83 global exchanges including stocks, ETFs, mutual funds, ADRs, cryptocurrencies, forex pairs, and commodities. Coverage includes major exchanges such as NYSE, NASDAQ, LSE, Euronext, Frankfurt, Tokyo (TSE), Hong Kong (HKEX), Toronto (TSX), and emerging market bourses.
How far back do historical financial statements go?
Stocky provides +20 years of audited annual and quarterly Balance Sheets, Income Statements, and Cash Flows for publicly traded companies, complete with standardized historical ratios, DuPont ROE breakdowns, and growth curves.
Does Stocky provide real-time price feeds?
Yes. Cryptocurrencies and forex markets feature sub-second real-time streaming feeds. Major equity markets include real-time quotes or standard 15-minute delayed feeds depending on exchange regulations.
What platforms and browsers are supported?
Stocky runs natively in any modern web browser across desktop, tablet, and mobile (Google Chrome, Safari, Firefox, Edge, Brave). Native mobile applications for iOS and Android are also actively in development.
What makes Stocky AI different from generic chatbots?
Generic chatbots hallucinate or guess financial numbers. Stocky AI is directly fused with audited databases of 90,000+ assets and corporate statements. It executes structured financial tools to query actual balance sheets, order books, and SEC filings with verified parameters.
What is verifiable AI reasoning?
Stocky AI features 100% inspectable execution traces. Every time the AI answers a query, you can expand the tool call to view the exact query parameters, raw database responses, and calculation steps with complete transparency.
How does personalizable AI research focus work?
You can customize the AI’s analytical lens to match your specific investment strategy: deep value fundamental audits, macro policy tracking, dividend compounding, risk analysis, or custom research mandates.
Is my proprietary research and prompt data used to train AI models?
No, never. Stocky operates under strict enterprise commercial API zero-data-retention covenants with Google Cloud, Anthropic, and OpenAI. Your portfolios, watchlists, queries, and uploaded documents are 100% confidential and never train public models.
How does Adjusted Cost Basis (ACB) accounting work in Stocky?
Stocky tracks individual buy and sell lots alongside historical exchange rates, calculating true weighted-average cost basis, realized capital gains, forex gains, and unrealized returns for tax compliance.
Does Stocky connect to live brokerage accounts?
Stocky is a non-custodial intelligence and analytics terminal. You can track transactions and allocations virtually without connecting your banking credentials or exposing live brokerage API keys.
Are dividend distributions and stock splits reconciled automatically?
Yes. Stocky automatically checks dividend distribution records and corporate actions, calculating your historical cash flow, yield on cost, and adjusting share counts following stock splits or reverse splits.
Can I hold multi-currency cash balances?
Yes. Stocky supports multi-currency double-entry cash ledgers in USD, EUR, GBP, JPY, CAD, and cryptocurrencies with real-time FX translation back to your preferred base reporting currency.
How do I request pricing or access for Stocky?
We provide bespoke access and tailored pricing based on your workflow, team requirements, and data scope. Reach out to our team at support@stockyexplorer.com or via our contact form to discuss customized workspace deployments.
Can I request a tailored pilot or trial for my organization?
Yes! We work closely with private wealth managers, family offices, and independent analysts to arrange tailored pilots and evaluate bespoke terminal integration.
How does AI compute allocation work across tiers?
Each tier includes a dedicated monthly AI compute allowance powered by Google Cloud, Anthropic, and OpenAI under enterprise zero-data-retention covenants. Additional compute volume or high-capacity custom quotas can be arranged directly on demand.
Are Stocky subscriptions tax-deductible for businesses?
Yes. Stocky subscriptions are 100% tax-deductible professional research software expenses. We provide compliant corporate invoicing, EU VAT / Partita IVA invoicing, and dedicated enterprise agreements.
How is my data encrypted and protected?
All user records and uploaded documents are encrypted with AES-256 at rest and TLS 1.3 in transit. Infrastructure is hosted on Google Cloud Platform enterprise environments with Firebase security rules.
Is Stocky a broker or investment adviser?
No. Stocky is purely a research, market intelligence, and portfolio analytics terminal. We never hold client funds, manage custody, or execute live orders.
How can I contact customer support?
You can contact our support and engineering team directly via email at support@stockyexplorer.com. We typically respond within 24 hours on business days.
Still have questions?
Our engineering and financial research team is available to assist you. We typically respond within 24 hours on business days.
Ready to upgrade your research edge?
Connect with our team directly.
Screen 90,000+ assets, audit 20+ years of financial statements, and track multi-currency portfolios with Stocky.
Direct inquiries · We respond within 24 hours on business days.